Privacy Policy

1. Introduction / Who We Are

We at Bernstein Liebhard LLP (“we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise handle information when you (i) visit our website(s) (the “Site”), including socialmediaharmclaims.com; (ii) interact with us (including by phone, email, or SMS); or (iii) become a client or prospective client. This Policy also explains your rights and choices with respect to your information.

By using our Site, filling out forms, or communicating with us, you consent to the collection, use, disclosure, and retention of your information as described in this Policy (subject to applicable law).

2. What Personal Information We Collect

Information You Provide Directly

• Identifying information: name, address, email address, telephone number(s), date of birth, and other demographic data;
• Client / case information: facts about your legal matter, medical history or conditions (if relevant), insurance information, financial account or payment information, billing or settlement instructions;
• Sensitive identifiers: Social Security number, driver’s license, passport, or other government ID, when necessary for identification, case handling, or compliance;
• Communications data: your messages, documents, attachments, emails, call recordings, transcripts, or SMS text content (if applicable and permitted);
• Other supporting data: photographs, videos, documents, or evidence you provide;
• Consent records: records of your consent or opt-in to receive communications (e.g., via SMS).

Information Collected Automatically

• Device and technical details: IP address, browser type, operating system, device identifiers;
• Usage and interaction data: pages visited, content clicked, time spent, navigation paths;
• Cookies, web beacons, pixels, and similar technologies to track site usage, analytics, ads, and preferences;
• Aggregated or de-identified data derived from the above.

Information from Third Parties

• Public records or databases;
• Referral sources or co-counsel;
• Experts, medical providers, insurers, or other parties in your legal matter;
• Trusted service providers (e.g., credit reporting, data enrichment providers).

3. How We Use Your Information

• Evaluate and respond to case inquiries; provide legal services; manage your file; and communicate with you;
• Send updates, newsletters, legal alerts, and marketing or promotional communications (if you have opted in);
• Send SMS/text messages or other electronic communications (e.g., appointment confirmations, case status updates) — you may revoke or opt out as described in Section 5 below;
• Operate, maintain, and improve the Site; analyze usage; troubleshoot; and enhance security;
• Enforce agreements; comply with legal obligations; prevent fraud; protect rights and safety; and exercise legal claims;
• Share data with third parties in connection with business operations (e.g., co-counsel, vendors) or business transactions (e.g., merger, sale);
• Anonymize or de-identify information for research, analytics, or aggregate reporting.

4. Disclosure & Sharing of Your Information

We may share your personal information with service providers, co-counsel, consultants, experts, and other necessary parties as outlined in this Policy. We may also disclose information to comply with laws or protect the rights and safety of our clients and firm. We do not sell or rent personal information for third-party marketing purposes.

Categories of parties we may share with:

• Service providers: vendors and technology platforms that help us operate our business (e.g., CRM software, communication platforms such as RingCentral), under confidentiality obligations;
• Co-counsel and legal partners: attorneys or law firms collaborating on your matter;
• Experts and consultants: medical professionals, investigators, or other experts retained in connection with your legal matter;
• Legal and regulatory authorities: courts, government agencies, or regulators when required by law;
• Business transaction parties: in connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

5. SMS / Text Messaging (RingCentral / Automated Communications)

By voluntarily providing your mobile number and checking the opt-in box on our website or in any form you complete, you expressly consent to receive SMS/text messages from Bernstein Liebhard LLP (which may include automated or prerecorded messages) to that number regarding your matter, case updates, appointment reminders, important deadline notifications, or other legal communications.

• Opting out of SMS does not terminate our representation or relieve any obligations you have; it simply stops further text messages.
• We retain records of your opt-in and opt-out requests.
• We and our service provider (e.g., RingCentral) will not share your SMS opt-in consent status or phone number with third parties for purposes other than delivering these communications.

6. Cookies, Analytics & Advertising Tracking

• We use cookies, pixels, web beacons, and similar technologies to collect usage data and preferences.
• We may use third-party analytics tools (e.g., Google Analytics) to understand how visitors use the Site.
• Some analytics and advertising partners may collect data across sites to deliver interest-based or behavioral ads.
• You may disable cookies through your browser settings; doing so may affect site functionality.
• To opt out of targeted advertising, visit the Network Advertising Initiative or Digital Advertising Alliance opt-out pages, or adjust your device settings.

7. Retention of Information

We retain personal and case information for as long as necessary to provide services, comply with legal, regulatory, or ethical obligations, or resolve disputes. When appropriate, we securely delete or anonymize data that is no longer necessary.

8. Security & Data Protection

Bernstein Liebhard LLP implements reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, use, or disclosure. No system is perfectly secure. If a data breach affects personal information, we will notify you and any required authority as required by law.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, or to opt out of certain processing or marketing communications. Requests may require identity verification and will be handled within legally required timeframes.

We may limit requests where fulfilling them would conflict with attorney-client privilege, ethical obligations, or legal requirements.

10. Special Notice to Residents of Certain States

We comply with applicable state privacy laws. We do not knowingly sell or share personal information of minors. You may have the right to opt out of “sale” or “sharing” of data and to request additional disclosures (e.g., California’s “Shine the Light”). Please contact us for state-specific supplements.

11. International Transfers / Use Outside the U.S.

If you access our Site or interact with us from outside the U.S., your information may be transferred to the U.S. By using the Site or providing information, you consent to such transfers, which may involve different data protection standards.

12. Children’s Privacy

We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us to request deletion.

13. Linked Sites & Third-Party Services

Our Site may contain links to third-party websites or features (e.g., social media, embedded content). This Policy does not apply to those sites. Please review their privacy policies separately.

14. Changes to This Privacy Policy

Bernstein Liebhard LLP may update this Policy periodically to reflect legal or operational changes. We will post updates with a new “Last Updated” date. Continued use of our Site or services after changes constitutes acceptance.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to update your SMS consent preferences, please contact us: